How RingCentral Helped These 6 Companies Better Serve Their Customers

According to research from the accounting firm PricewaterhouseCoopers, a third of your customers will leave you after one bad customer experience, and almost all will move on after two or three bad experiences.

However, a positive customer experience builds trust and a lasting relationship between your company and your customer. It extends throughout the buyer’s journey and ensures you build a loyal and long-lasting relationship with your clientele.

The right technology is key to providing the ideal experience for your customers, blending your ability to meet your customer’s business needs with a uniquely human touch.

We’ll dive into the ways our customers used RingCentral’s customer engagement solutions to provide the best possible customer experience.

RingCentral’s contact center, for example, allows organizations to provide immediate, helpful customer service from anywhere, at any time with skills-based routing, agent management, real-time insights, and other features that help businesses make the most of agents and keep customers coming back.

As you’ll see from the examples below, businesses of different sizes and from various industries have all found success with RingCentral’s customer engagement solutions. That’s because RingCentral offers various modern workforces to communicate, collaborate, and connect via tools that are easy to use and can be accessed from one centralized platform.

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